1 reviews | Active since Nov 2009
Online Charges
I upgraded both my contracts on the 4th of June ONLINE.On the 6th the one was delivered eventually the second item was delivered after having to log a hellopeter as well.I checked my online invoices and saw i was charged for admin fees even thought this was done ONLINE!i called in and was told no its incorrect i will not be charged for admin fees, low and behold i get an invoice now and i am charged admin fees for BOTH!this is unacceptable!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Good day Awaatief,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,
Good day Awaatief,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,