JS
Jo-Mari Stander
1 reviews | Active since Jul 2017
04 Dec 2020, 09:40
online call centre drops your call
I have called their online department three times now and each time I get cut off. This is highly unacceptable. How is this good customer service?
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Vodacom's replyOfficial
04 Dec 2020, 11:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Dec 2020, 11:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team