1 reviews | Active since Aug 2015
Online Application Headaches
I app**** online for a Vodacom contract. I was contacted by a call center and all my details were taken down. However the operator did not inform me that Vodacom would be applying for a debit order at that point. My default bank account setting is to reject debit orders unless they have been authorized. <br> <br> Due to this the application was rejected and I was told that I have to wait 6 weeks to re-apply. This is Vodacom's fault for not informing me that they would apply for a debit order. I then went to the Vodacom shop in Howard Center to have the matter resolved, but this lead nowhere.<br> <br> I am a perfect candidate for a contract and I had a contract before with Vodacom. Now I will stay with Cell C because they don't stuff you around like Vodacom does.
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Best regards,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Best regards,
