JB
Japie B
1 reviews | Active since Nov 2014
07 Aug 2022, 12:45
Ongoing vodacom problems for MONTHS now
Ongoing problem with Vodacom - I have available funds but (Anytime Airtime) but cannot send SMS'e, they fail. Vodacom just cannot fix problems and provide permanent solutions.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
07 Aug 2022, 22:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Aug 2022, 22:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
JB
Japie B's updateReviewer Update
09 Aug 2022, 08:27Still NO call or help from Vodacom. I am unable to send sms"e with my Airtime. I am unable to operate my alarm system with
Sms not working. Fault since May22. Shocking bad service Vodacom
Sms not working. Fault since May22. Shocking bad service Vodacom
JB
Japie B's update09 Aug 2022, 08:27
Reviewer Update
Still NO call or help from Vodacom. I am unable to send sms"e with my Airtime. I am unable to operate my alarm system with
Sms not working. Fault since May22. Shocking bad service Vodacom
Sms not working. Fault since May22. Shocking bad service Vodacom
JB
Japie B's updateReviewer Update
12 Aug 2022, 11:08Still no call and any support from Vodacom. this is bad customer service and support vodacom.
JB
Japie B's update12 Aug 2022, 11:08
Reviewer Update
Still no call and any support from Vodacom. this is bad customer service and support vodacom.