EM
Erwin M

1 reviews | Active since Jul 2011

06 Mar 2018, 07:06

Ongoing Unrelated Data Bundle Notifications

I get many daily notifications from Vodacom that someone else's data bundle has run out, or is about to run out. I have contacted Vodacom numerous times about this and every time they ensured me that the problem will be resolved. Yet I still get the SMS's. Highly disappointed.

0
Replies (2)
Vodacom
Vodacom's reply06 Mar 2018, 07:42
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

EM
Erwin M's update04 Apr 2018, 13:51
Reviewer Update
No one has contacted me regarding this. I am convinced that Vodacom is the worst company in the world.