ONGOING UNABATE VODACOM SIGNAL PROBLEM-UNRESOLVED

1.On 23/3/2016, i yet again reported a poor signal problem via Hello-Peter; i get a response plus supposed validated promises of resolution. Even reporting a problem to the Vodacom Shop at Riverside Mall which the technicians report as well, zip gets activated.<br> 2.On 04/4/2016, I yet again submit a complaint about Vodacom via Hello-Peter due to absolutely disgusting customer-service. Wednesday 06/4/2016, a gentleman calls me (name eludes me for now), but simple to ascertain...listen to supposed call voice recordings. I was yet again assured of prompt investigation plus resolution counter-measure action. Well now, 12h05 on 09/4/2016 & not a word of any sort, never mind resolution action implemeneted. <br> 3.This is the 3rd attempt to get this detail through as my modem keeps dropping signal or signal so low (fluctuating), i am unable to connect via the intent for this plus banking production earlier today.<br> 4.But let one withhold payment for non-service delivery, one is threatened with all sorts of legal action, facility gets cut, plus one is blacklisted for defaulting client service provider agreement.<br> WELL ITS TWO FOLD,I NEED TO ESTABLISH WHAT LEGAL ACTION I CAN PURSUE AS CLIENT?