1 reviews | Active since Mar 2009
Ongoing shoddy service and network problems
1. Constant poor network quality at office and at home. 2. Upgraded the wrong number for me. 3. They deactivated my prepaid line which had existing airtime and now cannot seem to have it reactivated. 4. I upgraded my other line yesterday and was guaranteed the phone was in stock only to receive an sms today that the phone is out of stock. 5. I called in again to reverse the upgrade so that I can port my number to another network, there seemed to be a "no worries" attitude to losing a customer of over 15 years. 6. A few minutes later a received a call to notify that the upgrade had been reinstated. I tried to explain the situation but was told " have a good day"and goodbye. 7. These agents no longer give the opportunity to rate the call after receiving their shoddy services.
Can someone competant from Vodacom contact me to assist?
Best regards,
Best regards,
Best regards,
Best regards,
