Ongoing saga and 3 posts later still not resolved
<p>Ok so this is now the third post on the very same issue. Vodacom called me on Thursday and said the debit order would go through on Friday, but if we wish to have the service restored quickly we would need to email a copy of the bank account reflecting the debit order to ********** <p>I did this on Monday and surprise surprise it is now Wednesday afternoon and they have done the usual nip nada diddly squat and my husband STILL does not have a working phone!!!</p> <p>You just have no ability to up your game Vodacom or redeem yourselves. Your really are a disgrace to the term "customer service"!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
