1 reviews | Active since May 2016

21 Jul 2016, 09:43

Ongoing poor service with expectations not delivered

<p>This is such an ongoing situation but I refuse to walk away. Following my ongoing complaints to Vodacom , as usual a consultant calls and tells you they going to installed a temporary" booster" at my premises about two weeks ago to resolve my problem. To date nothing has transpired and I wait once again, for nothing!</p>

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Replies (1)
Vodacom
Vodacom's reply21 Jul 2016, 09:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team