Ongoing poor service

<p>I received a call from management regarding my last review with my ongoing complaint about poor service. I was told that the technicians could contact me as they had a temporary solution for my more than a year problem with Vodacom. This was to take place within this week. No one has contacted me and this is exactly what I am saying they create expectations and cannot deliver. I have been down this avenue far too many time with Vodacom . The best part of this whole situation is that you cannot call them back to follow up as to what's happening. Time passes by and the same old story- they keep you waiting for nothing ! Absolutely disgusting !!</p>