Ongoing Network Coverage Issues in Meriting, Rustenburg

I am a Vodacom contract customer residing in Meriting, approximately 15km from Rustenburg CBD. For more than a month, we have been experiencing severe network coverage problems in the area. This week in particular, the situation has worsened — calls continuously drop or fail to connect, and data connectivity is extremely poor.

Despite numerous reports and assurances that the issue will be resolved, there has been no noticeable improvement. As a loyal customer with two active contract lines, I am deeply disappointed and concerned about the lack of progress and communication from Vodacom regarding this matter.

I kindly request urgent intervention and a clear update on when this persistent coverage issue will be permanently resolved.