ET
Eudean T

1 reviews | Active since Apr 2019

04 May 2021, 10:29

Ongoing issue

Good day

I am not going to keep on repeating myself I have sent you guys numerous emails directly to your company and on this portal and no response. Can I get a deadlock letter from your company please

0
Replies (2)
Vodacom
Vodacom's reply04 May 2021, 10:58
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
ET
Eudean T's update04 May 2021, 13:46
Reviewer Update
NO IT HAS NOT BEEN RESOLVED, WHAT HAPPENED TO MY LAST CONVERSATION THAT I HAD WITH GLORIA? I AM NOT SATISFIED WITH YOUR RESOLUTION HENCE I WANT TO TAKE THING UP WITH THE OMBUDSMAN.

YOUR COMPANY HAS RESOLVED RIGHT L, GIVE ME A DEADLOCK LETTER THAN OR IS YOUR COMPANY REFUSING THAT?

YOUR CUSTOMERS SERVICE IS PATHETIC AS WHOLE. CAN YOU EXPLAIN HOW WAS IT RESOVLED AND WHAT HAPPENED TO MY COMPENSATION?