Ongoing internet connectivity issue Vodacom/ MetroFibre

Since the installation of the WiFi/fibre connection, the network has consistently shown “No Internet Access,” making the service unusable. I have contacted your call centre countless times to report this issue. On each occasion, your agents advised that they rebooted or refreshed the connection from their side; however, the problem has never been resolved on my side, and there is still no stable internet connectivity. This ongoing issue has caused significant inconvenience and frustration, especially considering that I am paying for a service that I have effectively not been able to use since installation 26 May 2026 I find it unacceptable that despite multiple support requests, the matter remains unresolved.

I need this thing uninstalled with immediate effect ***