MW
Mark W
1 reviews | Active since Apr 2010
26 Oct 2019, 16:40
Ongoing endless battles with Vodacom Fiber
Ongoing endless battles with Vodacom Fiber service stability, connectivity and crippling slow response issues. Calls just get closed stating issues have been resolved with no client consent or checking if it is actually resolved heavens forbid.
Vodacom's idea of fast Fiber: Download speed of 0.35MB/s
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Vodacom's replyOfficial
28 Oct 2019, 08:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Oct 2019, 08:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team