JB
Jill B
1 reviews | Active since Feb 2016
22 Feb 2016, 20:40
Ongoing data discrepancy
I have had numerous data discrepancy on an already expensive data contract. In jan I bought an additional 500mb for R39 which was included on my bill. The problem with this was that I never received the data and the billed me an additional R175 the day thereafter so I had to pay an additional R214 for nothing! Trying to speak to a consultant is a waste of time, please help I am tired of fighting with VODACOM over the same issue
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Vodacom's replyOfficial
24 Feb 2016, 10:33Hello jillkimb,
We would like to apologise for any inconvenience caused in this regard.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
We would like to apologise for any inconvenience caused in this regard.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Feb 2016, 10:33
Official
Hello jillkimb,
We would like to apologise for any inconvenience caused in this regard.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
We would like to apologise for any inconvenience caused in this regard.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
Best regards,