CO
Chantelle O
1 reviews | Active since Apr 2018
14 Jan 2019, 09:45
Ongoing BAD Service Vodacom
Accounts Department and Sales are definitely not on the same page. Sales says they cannot do a new contract as an existing account you have with them is in arrears. Accounts department has no arrears on the account. You get passed from one department to the other with no resolution. Very frustrating!!!!
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Vodacom's replyOfficial
14 Jan 2019, 10:17 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jan 2019, 10:17
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team