1 reviews | Active since May 2017

27 Jun 2017, 08:28

ongoin registering of contract sim card

<p>so my card and finaaly been registered but to my discovery my bank account has been debited with R152.</p> <p>why do i have to pay for a contract sim twice as my innitial contract covered 2 lines on that amount. im really fed up with vodacom who do they think they are to just debit peoples aco****s??????? will you pay twice for something. im disgusted at the service im recieving i will not even support vodacom prepaid thats how disgusted i am, its not my freaking fault vodacom messed up registering my sime card and now they still got a nerve to debit my account twice</p>

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Replies (1)
Vodacom
Vodacom's reply27 Jun 2017, 09:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team