1 reviews | Active since Jan 2011
Ongelukkigheid oor rekening
Ek is nou 20 jaar by Vodacom. Die afgelope paar jaar sukkel ek met my rekening. Ewe skielik word my rekenig ge-epos, sonder my toestemming in 'n formaat wat ek nie kan oopmaak nie. Dan gaan vra ek hulle om dit te pos, dan gaan dit goed vir 6 maande. Dan ontvang ek dit weer per e-pos. Gedurende 2017 moes ek dit weer na gewonepos laat verander, tot ek opgradeer het Novembermaand 2017. Nou kry ek dit per sms en ek kan dit nog minder oopmaak! Asseblief Vodacom, stuur my rekening na my posadres. Ek betaal immers daarvoor.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
We regret taking note of your experience.
Our network management team is looking into the matter; we have updated your address detail to e-mail. Regrettably we no longer send statements and invoices through the post.
We apologise for any inconvenience caused.
Regards
Moddy
Good day
We regret taking note of your experience.
Our network management team is looking into the matter; we have updated your address detail to e-mail. Regrettably we no longer send statements and invoices through the post.
We apologise for any inconvenience caused.
Regards
Moddy