NB
Nicky B
1 reviews | Active since Mar 2017
17 Jun 2022, 15:16
OneNumber Service for my Apple Watch cellular
I have OneNumber Service on my account.
Working since 2020 and then changed to new device on the 24th and getting message my account is not eligble to enable Mobile data on your Apple Watch. Contact Vodacom.
Problem started the 2405/2022 , today already 17/06/2022 , and still not working.
I keep on getting feedback which I already did over and over and over. Telling my Number is not MAH ( Main Account Holder ) although confirmed by emails that my number are.
I'm Really not Happy at this stage with Vodacom.
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Vodacom's replyOfficial
18 Jun 2022, 12:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jun 2022, 12:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team