One word Pathetic Pathetic Pathetic

<p>I am so sick of you people , I upgraded last week Thursday, my phone was delivered with a new simcard, and on Saturday morning when the new simcard wasn’t on yet I went to the Irene outlet , and the guy wasn’t very helpful he didn’t even listen to what I had to say or explain anything he just said he can’t help me with the simcard if it was ordered online i need to phone this number 082 111 and do a sim swap, ok so i got home spend almost two hours on the phone jumping from one department to the other, with "Guess What" no ****ing result, the lady at the call centre assured me that she will do the sim swap and i will receive a sms before end of day on Saturday, So by Yesterday when my new sim card was still not working I phoned again and after 30 min the lady told me that there is a error on their system because my current order for the new phone is still showing " Pending" which to her was weird cause on the system the cancel date for the order was the 16th and guess what yesterday was the ****ing 18th already ... She PROMISED me that she will look into the problem and phone me back before 17h00 yesterday afternoon, Well I waited and waited and ****ing waited until this morning still no call, so I phoned again , got through to a lady that clearly had a bad night last night cause she was so rude and sounded like she pulled a triple shift, Guess what this lady told me ....... I need to go to a Vodacom shop, hahahaha ****ing hahahahaha... so now im back where i started on Saturday morning, I dont care that im swearing or rude you people are useless , I had endless problems just to get upgraded in the first place, and after two weeks of complaining i receive my phone which in any case i cant ****ing use... you can be so glad i cant post this to a ****ing billboard for the world to see !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! </p>