1 reviews | Active since Mar 2011
One way communication
Vodacom didn't send me an invoice to be paid yet for Nov 2017. Made numerous attempts to make contact regarding this but its a one way radio only. Guess they ran out of humans to do their work since its only recordings that gets played back by vodacom.
Here are my attempts. 2017-11-22 19:19 - mail Vodacom 2017-11-27 08:07 - mail Vodacom 2017-11-29 08:00 - Left call me online
2017-12-07 19:15 - Called 111. 52min no answer 2017-12-07 20:05 - Called 111. 21min no answer. Phone died
My next step will be with ICASA against Vodacom.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Mr Pienaar,
We thank you for bringing it to our attention and do apologise for the inconvenience caused.
Your query is being addressed and Feedback was provided. Kindly note as I have allocated the once off 3GIG data bundle as a Gesture of Goodwill
Regards,
Vodacom Consumer Website Team
HS
Dear Mr Pienaar,
We thank you for bringing it to our attention and do apologise for the inconvenience caused.
Your query is being addressed and Feedback was provided. Kindly note as I have allocated the once off 3GIG data bundle as a Gesture of Goodwill
Regards,
Vodacom Consumer Website Team
HS