JN
Jabu N
1 reviews | Active since Aug 2021
10 Aug 2021, 17:59
One useless company only after money!
Useless bunch of people from the ceo, right down to the call centre agents. How can you suspend a customers line without informing them 24hrs in advance so that some arrangement can be made. I think you guys are a bunch of ****ers telling customers that there is a automatic suspension system yet the agent can unlock this if you arrange payment! I really hope and pray "halala" one day your company falls so bad that you realise you fell at your own demise. Let's also remind everyone that YOUR company did not provide any relief to any of your customers during the lockdown period.
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Replies (1)Vodacom's replyOfficial
11 Aug 2021, 07:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Aug 2021, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
