One star is too much...

This all started with an upgrade, a pre-order (iPhone 11 Pro 256GB), gone wrong which still hasn't been resolved and which has now culminated in me being allocated cancelled Value Added Services and insurance activated on my current handset instead of the still undelivered upgraded handset. In total this adds an additional R1003 on my bill and all the operators can tell me is that I have to contact each department individually.

Well, I have news for you. I will not do it because I did not ***** it up and because I pay via EFT I will NOT pay for those cancelled services and I will not pay for insurance on an old handset. Should there be any blemish on my credit profile I will take this up with the telecommunications ombud.

I suggest you have your people contact me as soon as possible.