One simple Wi-Fi Contract takes more than 4-5 Months to get finalized. Continued...

I would like to invite anyone to comment on if you also experience this horror show of after sales support.

Vodacom just shows day in and day out that their customer service is probably the poorest in the country. Absolutely shocking. After four months of struggle I eventually resorted to Hellopeter. Just for them to reply with what I think is probably standardized automated reply that leads nowhere with no resolution in sight so that anyone who comes here to think that there is hope for some resolution.

Please see my previous review:

https://www.hellopeter.com/vodacom/reviews/one-simple-wi-fi-contract-takes-more-than-4-5-months-to-get-finalized-***

To update. I received a mail to say that Vodacom tried to contact me but was unsuccessful while I was literally busy on my phone for about an hour at that time. I phoned the gentlemen which I referred to in my previous review and he said that he just spoke to the person that was "trying to contact me" and he will inform them that I am available and awaiting their call. Needless to say its been another 3 days without contact. I think it might be time to go to the media about this.

@Vodacom, I will spam hellopeter with reviews that contain links to my previous reviews because I think that if people can actually see the trail of trouble someone has to go through to have something sorted out they would be better informed about your company's ethics.