1 reviews | Active since May 2016
One of the worst customer services you can experience at the Vodacom store in Sandton City
<p>Tried to upgrade my phone at 3 different vodacom stores at Sandton City. </p> <p>First store couldn't have been bothered with assisting me. The second store were too busy watching a soapie on TV to assist. The third store couldn't give me proper details on whether or not my data contract was upgraded or not and told me that I have to go to the police station and get an affidavit proving I did not request that contract to be upgraded. I've been a vodacom customer for over 10 years and I was so disgusted with their service that I'm really considering moving to another service provider. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
