NB
Nicky B

1 reviews | Active since Mar 2017

08 Nov 2022, 15:51

One Number

Vodacom Service 1 to 10 (-1) Logged review about problem , and with that in mind still not important for them to call and try and resolve my issue, Phoned support desk not even sure how many times - outcome NONE , no call back , NOTHING !!! Then email sent to CustomerCare = Name say Customer Care , need to change that..... 2nd mail send , and still no reply with my issue i have with my One number on Apple watch.

0
Replies (2)
Vodacom
Vodacom's reply09 Nov 2022, 08:21
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
NB
Nicky B's update09 Nov 2022, 13:39
Reviewer Update
No Call back , 3 mails to CustomerCare , no reply ????
Everytime consultant will make contact with you in due course to assist ??
But just NO SERVICE !!!!