EE
Eugene E
1 reviews | Active since Mar 2009
07 Jun 2021, 17:34
One More Day Before Cancellation
I have been without fibre for six days now. I have spoking to the call centre every day, including at least two completely inept call centre agents. Tomorrow is the last day Vodacom has to fix my fibre. At the end of tomorrow, I will be cancelling with Vodacom if this does not happen and I will be reporting both Vodacom and Link Africa to ICASA, because between the two of you, neither company can seem to do anything.
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Vodacom's replyOfficial
08 Jun 2021, 07:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jun 2021, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
EE
Eugene E's updateReviewer Update
08 Jun 2021, 07:24CTRL+C
CTRL+V
Can I get a job in Vodacom customer care seeing as I know how to use those two key combinations?
CTRL+V
Can I get a job in Vodacom customer care seeing as I know how to use those two key combinations?
EE
Eugene E's update08 Jun 2021, 07:24
Reviewer Update
CTRL+C
CTRL+V
Can I get a job in Vodacom customer care seeing as I know how to use those two key combinations?
CTRL+V
Can I get a job in Vodacom customer care seeing as I know how to use those two key combinations?