One month without any help and a full bill even when this line is not working?

<p>it is one month on monday without being conected to any person i know as my wifes phone was upgraded the 22/04/2017 i have phoned several times to vodacom with no resault we have been to the shop were we upgraded with only a response "i can do noting for you here "</p> <p>after that i have phoned vodacom agin several times with no help!</p> <p>then we went to "VODAWORLD" 13/05/2017 thay have esscilated the problem to IT</p> <p>as of today 18/05/2017 no one hase contacted me</p> <p>i have several posts on hallo peter there are company repleis but no contact</p> <p>thay have billed me for the month but the phone does not work how can thay bill you for someting that does not werk????????????</p> <p> </p> <p>A HOLE MONTH BILL FOR SOMETHING THAT DOES NOT WOR****!!!!!!</p> <p> </p> <p>this is geting out of hand now thay just do not care about thier customers all thay care about is mony and that is proven here</p>