one month on. No resolution!

Item: Vodacom
Rating: 2
Author: Jason Z

I am so absolutely tired of Vodacom. <br> I have a query which has been with them for a month. I have a record of 12 emails and 3 phone calls to them. <br> They have closed my case stating that it has been \resolved"and notified me via SMS when it has 100% not been attended to or resolved. <br> I complained"

Helpful (0)

Replies (1)

Vodacom's replyOfficial

30 Oct 2015, 15:22

Hello Jayzee112,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Vodacom's reply30 Oct 2015, 15:22

Official

Hello Jayzee112,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team