One decent employee in the whole organisation

Over the last couple of years I have had terrible customer service from Vodacom . Fortunately I am no longer with them and paid my dues . I will never deal with them again because of their inefficient staff who have no manners / training or basic communication s****s . But there is ONE person who has always assisted me and stepped up to the plate and got things done . This lady is Zanele Vokwana based at the CEOs office . I have no idea how many people Vodacom employ but it must be thousands ! Zanele responds to my frustrating emails with correct follow up . Can she be the only person at Vodacom who actually is passionate about customer service ?

I have rated the business 1 out of 5 but Zanele deserves a 5 out of 5 in my book .

Well done Zanele .