Once they go red they go dead

I submitted my phone for repairs to Vodacom. I also note that the phone was within its 1 year obligatory warranty. Vodacom tried to repair, but for some reason they have a blatant disregard for customer service apparently. I do not understand why Vodacom shrugs of their responsibility. Years ago when Vodacom changed its colours there used to be a slogan regarding bad service - once they went Red they went dead. My recent experience has shown that Vodacom has digressed back to its former pale imitation of itself. I truly am disappointed and dishearten.<br> <br> A very regretful soon to be former Vodacom customer<br>