1 reviews | Active since Aug 2016
Once the best network in South Africa
<p>I'll keep it short and simple...</p> <p> </p> <p>I spend more money on airtime and mobile data than my car payment...So when I do use your promotions and services,I expect to not be conned out of my own airtime. I might be that one out of ten complaints to you... but Once you have that attitude towards your service,You'll lose your whole customer base the same way MTN did. I expect the best from my network carrier and you've let me down entirely...Please,give me a reason not to switch to CELL C.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom has contacted me shortly after my review,I was assisted in a really kind manner and the consultant made me feel like a valuable customer. There might have been some systematic faults but one thing I can say is that Vodacom's customer service is the best out there.Thank you guys =)
Vodacom has contacted me shortly after my review,I was assisted in a really kind manner and the consultant made me feel like a valuable customer. There might have been some systematic faults but one thing I can say is that Vodacom's customer service is the best out there.Thank you guys =)