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Britney P
1 reviews | Active since Jan 2020
14 Jan 2020, 12:53
Once my contract is done, no more Vodacom for me
Still haven't changed my name on your system after emailing my information and calling the call center. You never keep a person up to date except when no payment is received
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Replies (2)
Vodacom's replyOfficial
14 Jan 2020, 14:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jan 2020, 14:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Britney P's updateReviewer Update
02 Feb 2020, 17:08When will this happen? I'm no longer using a Vodacom sim card and I have updated it with you guys, yet no communication from Vodacom. I pay you every month, and this is how I get treated? Will never recommend Vodacom to anyone and once my contract is done, no more renewals and paying your high prices that come with hardly any signal.
BP
Britney P's update02 Feb 2020, 17:08
Reviewer Update
When will this happen? I'm no longer using a Vodacom sim card and I have updated it with you guys, yet no communication from Vodacom. I pay you every month, and this is how I get treated? Will never recommend Vodacom to anyone and once my contract is done, no more renewals and paying your high prices that come with hardly any signal.