1 reviews | Active since Jan 2014
Once again you are *********** customers!!!!!
To the public this is one of the most *********** Networks of all time. I had R500 of airtime that has been ********LY taken from my account. I this week swapped my two blackberry's because the one was faulty to a BlackBerry z30. I had assistance from a Vodacom store. And today I ran out of all that airtime. When I contacted the Vodka call centre I was told that the account holder needs to be contacted for permission and I could hardly be assisted since she is not available now. I was told it's due to the fact that I was not put on a BID using phone. But why could I not have been informed about this. I had money on my account to buy GBS buy now there is nothing left. Also you are in breach of contract you have no other choice than to give me HIS. I will contact the ombudsman. Tomorrow morning first thing. Vodacom is a SLY company with no care towards there clients. You DISGUST me. I will write an article for my relative so that they can publish it in \ die son"newspaper to warn people about Vodacom. I now hat to purchase from my account a little bit of data. Vodacom you should be ashamed of yourself. I hope vodacom can find there moral values"
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Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
