Once again you are *********** customers!!!!!

Good Day. To whom it may concern please find my complaint for your attention. <br> <br> Yesterday I found out once again all my airtime (R277) is gone. All that was used within two days ( ****** by vodacom). I phone the contact centre and spoke to a woman called Rihana. She said that my airtime expired the 22 and then vodacom who *******ly deducted my airtime in return for the GBs im using without notifying me. I only recieved an sms stating the amount of airtime I have left. There was no sms saying my GBs is up and my airtime isbeing used. This is not the first time this has happened. When I moved over from a BIS phone to a none BIS phone no one notified me as I was in the vodacom shop for assistance. This is really poor service from vodacom. I emaild your complaint site twice since you dud not even reply I will be forced to take this to the ombudsman and Die Son newspaper. This is really sickening!! I hope some honest person can contact me!!