sN
sandra N
1 reviews | Active since Apr 2014
26 Jul 2015, 06:47
once again Vodacom u fail
Try paying Vodacom. ...OMG all I want to do is pay you Vodacom but obviously you are too *********** or just don't need me to pay!!! It's been over a year know that I am struggling to get invoices and statements from you for me and my husband and your call center is as helpful as a rock... actually I apologies the rock is more helpfull?.... since I don't know the amount, if you want the payment best u call me.<br> If I can make a suggestion.... perhaps bring back the self help option for account amounts as the machine is more intelligent. Your staff is useless and unhelpfully.
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Vodacom's replyOfficial
26 Jul 2015, 11:12Hello sandranicolay,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Best regards,
Vodacom's reply26 Jul 2015, 11:12
Official
Hello sandranicolay,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Best regards,