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NP
Nicholas P

1 reviews | Active since May 2020

01 Jul 2020, 09:11

ONCE AGAIN VODACOM *****ING MONEY

shocking service once again .

you admitted that you were at fault and you credited me but then you invoice me out again for equipment balance of contract . you charged me R526.32

MY CONTRACT ENDED IN JANUARY 2020 I DO NOT O YOU ANYTHING FOR MY PHONE !!!

0
Replies (6)
Vodacom
Vodacom's reply01 Jul 2020, 10:49
Official
 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
NP
Nicholas P's update02 Jul 2020, 08:43
Reviewer Update
day 2 and my problem is still not fixed and I'm still waiting for someone from Vodacom to call me to fix my problem permanently .
NP
Nicholas P's update02 Jul 2020, 10:09
Reviewer Update
I don't want a credit I want a refund and I want this to be permanently fixed so I don't have to fight every month to get you to stop *****ing what is not yours!!
NP
Nicholas P's update03 Jul 2020, 08:37
Reviewer Update
Day 3 and I still don't have a manager calling me to explain why this keeps happening!
NP
Nicholas P's update06 Jul 2020, 14:59
Reviewer Update
day 6 and I still don't have a refund
NP
Nicholas P's update08 Jul 2020, 09:38
Reviewer Update
day 8 and i still don't have a refund