WT
Warren T
1 reviews | Active since Sept 2014
14 Sept 2020, 14:14
Once again, vodacom does fail to surprise
After this lockdown to help with my financial recover, I want to downgrade my package. I do that and I will loose over 1000 talk time minutes. Those are minutes that I have paid for, you no right to take them away
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Vodacom's replyOfficial
14 Sept 2020, 16:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Sept 2020, 16:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team