PT
Paul T
1 reviews | Active since Jun 2020
27 Jul 2023, 03:21
Once again Vodacom deducting money from my airtime for out of data bundles
Once again Vodacom is deducting money for out of data bundles from my airtime on the 23 and 24 July. I have no contract with Vodacom as I top up with airtime and internet data as and when I require. I have no subscriptions. Why does Vodacom deduct money from my Airtime? This is happening on a regular basis. Nothing but dishonesty from Vodacom.
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Replies (1)Vodacom's replyOfficial
27 Jul 2023, 07:22Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Jul 2023, 07:22
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
