LP
Leon P
1 reviews | Active since Jan 2016
23 Jun 2021, 12:10
ONCE AGAIN: POOR VODACOM SERVICE
Good day,
VODACOM once again failed to render a proper service. The fibre line was damaged by the GMM labourers as the result of excavations to repair the leaking water line on Friday 19/06/2021. This has been reported, since then numerous phone calls have been made to VODACOM customer care, no actions to get the damaged line sorted.
SR*** - Closed, but not sorted. SR*** - New SR generated, also closed, not sorted.
To date no joy at all!
Thank you.
Leon Pretorius
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Vodacom's replyOfficial
23 Jun 2021, 13:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jun 2021, 13:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team