LT
Lizel T

1 reviews | Active since Oct 2010

12 Jul 2017, 14:03

Once again, PATHETIC SERVICE

<p>My initial request dated 6 June 2017 refers. (Pathetic Service)</p> <p>Confirm that this contract was cancelled and that all costs were reversed.</p> <p>The phone was EVENTUALLY collected a month later.</p> <p>I don't owe you anything due to your lack of service and inconsideration.</p>

0
Replies (2)
Vodacom
Vodacom's reply12 Jul 2017, 15:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply19 Jul 2017, 14:48
Official

Good day,

As per our e-mail communication, this query has been resolved.

Please accept our apologies for any inconvenience caused.

Regards,
RM