1 reviews | Active since Jun 2014
Once again over charged for data
I top up using the My Vodacom app. Despite doing so they have charged me massive out-of-bundle rates on my last two invoices. I think this is the third time this has happened. I have phoned in to get this sorted and 3 months later we are still no where.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Hi Trevor
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,
Hi Trevor
As discussed, this matter has been resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,