1 reviews | Active since Sept 2012
Once again my airtime disappears after Vodacom refunded me
My airtime was disappearing and Vodacom refunded me. A couple of days later it started happening again. Now they tell me they can only refund my airtime at the end of the month because they already gave me a refund. This is not acceptable I want my refund now. It is my money not yours Vodacom!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team