RD
Ridwaan D

1 reviews | Active since Jun 2012

15 Jan 2018, 15:08

Once Again i was not credited with the promised data

I cannot believe that almost every two months I have to do this, I was promised 2 gb of data I received it for a month then it fell off, I then had to write again and received a call from a very helpful Ula Wiggins but guess what my data fell off again, please can we get this right I cannot be doing this all the time if you guys make a promise .....keep it, I made a promise to pay you guys every month for all 6 of my contracts and in over 20 years I have not defaulted once you can check your records. please sort out this mess I am done with Vodacom.

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Replies (1)
Vodacom
Vodacom's reply15 Jan 2018, 15:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team