rC
ria C

1 reviews | Active since May 2016

11 Jul 2016, 10:17

Once again given an email address that doesn't work

<p> After my complaint this morning, I received a message from Luigi (senior consultant) asking me to email him. Once again I was given an email address that doesn't work. Emails are returned undelivered. So I presume Vodacom is not interested in sorting out my problem?</p>

0
Replies (1)
Vodacom
Vodacom's reply11 Jul 2016, 10:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team