MM
Melanie M
1 reviews | Active since Oct 2018
21 May 2020, 13:45
Once again empty promisis from Vodacom
Yet again Vodacom dies not do wat they promised to do, I got a call from Lance that a sales consultant would have phoned me by latest today is Thursday. Service just as pathetic I have been trying to upgrade since Januarie Can a senior staff member please give me a call this is not acceptable
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Vodacom's replyOfficial
21 May 2020, 14:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 May 2020, 14:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team