Once again dissappointed

Once again Vodacom has disappointed me. Not to my surprise as their service is becoming worse and worse by the month. Called in on Friday after a 34mins 8 secs call nothing was solved. Call was cut off. No one bothered to get back to me. (I cant get the same agent on the line as it is a call centre. Seema was her name. Not sure how its spelt. When I asked to speak to her superior or supervisor I was put on hold for so long that it finally went through to a survey.) Hope you enjoyed the negative rating I gave you.

Do not know if my problem was solved or not. STILL WAITING.

Got a reference number for my first communication A2-AV05-2WE112. Where it said problem was solved and case closed. No one bothered to call or make sure is was sorted. IT WAS NOT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1

Don't have a reference number for Fridays (18/05/2018) call as I got cut off. I think I was pretty nice taking a call for over 30 minutes (check your records).

STILL NOTHING SORTED AND JUST WAISTING MY MONEY WITH VODACOM.