SG
Shelley G

1 reviews | Active since Jan 2016

04 Jan 2016, 11:25

Once Again - Considered UNSOLICITED BULK EMAIL

Good day Vodacom. I wrote a report on 1 January about the same issue, but relating to a different email address. I received a call on Saturday to say the matter would be addressed and sorted out. It has not been resolved and is now EVEN WORSE!<br> <br> Today, I'm trying to send ONE email from another of my email addresses, and guess what? Once again, my email has been blocked by Vodacom saying my mail \was considered unsolicited bulk e-mail (UBE).<br> Our internal reference code for your message is 19455-01/ZYpFGS+LWv4D"<br> <br> This is absolute nonsense that you block my mail. I HAVE NEVER sent UNSOLICITED BULK EMAIL.<br> You will ruin my business by blocking my emails and forcing me to complain via this portal. The 3 email addresses I have are all now blocked and returning my mail saying it is UNSOLICITED BULK EMAIL. I can use my Phone to send mail from thesese addresses"

0
Replies (1)
Vodacom
Vodacom's reply04 Jan 2016, 11:35
Official
Hello Holistic1,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team