mK
marlon K

1 reviews | Active since Apr 2017

12 Apr 2017, 22:19

Once Again

<p>so on 10/04/17 i bought vodacom data,i stil had from my monthly airtime and my recharge airtime left.the following day i went on the web for less then a minute..later on when i tried accessing the web all my data and airtime were gone 00.00.i ddnt download anything or subscribed to anything.my airtime and data hasnt return yet...customer care cant help me,its nt the first it happened</p>

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Replies (1)
Vodacom
Vodacom's reply13 Apr 2017, 07:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,