1 reviews | Active since Dec 2016

05 Dec 2016, 10:12

on time payer but still suspended.

<p>it's a few months now that we are struggling with Vodacom. Every month we pay on time but now and then they put off my account saying we are behind. We've got all our prove of payment but still they argue and suspend me. Few months ago they said that we areR 530 behind and we paid that money. Vodacom repay me my payment okR530. Now I'm suspended again telling me im owning vodacom R1900. For WHAT ?</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply05 Dec 2016, 12:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team